Support
Answers about your account.
Answers about your account, your plan and how KindSplit works. Cannot find it? We reply within one business day.
Account and plans
Accounts and billing
How do I change or cancel my plan?
In the app, open Account. You can choose a plan, or manage billing to change or cancel. You keep access until the end of the paid period.
I forgot my password.
Use "Forgot password?" on the sign-in page and we will email you a reset link.
Can I delete my account?
Yes. In Account, choose Delete account. Your case, documents, files and conversations are erased for good. Download your data first if you might need it.
Using KindSplit
Counsel and documents
Why does Counsel show numbered sources?
So you can check every fact. Tap a number to see the state rule, guide or calculation it came from.
My state is wrong or a rule changed.
Tell us through the contact page with a link to the official source and we will review it quickly.
How do I print or save a document?
Open it in Documents and choose "Print or save PDF", or download a Word version to edit.
How do I share my case with a professional?
When you request a professional, leave "Share my case" on. You can turn it off from the request at any time.
If you are in danger
Call 911. For confidential help any hour, call the National Domestic Violence Hotline at 1-800-799-7233 or text START to 88788. If you are thinking about harming yourself, call or text 988.